Privacy Policy
General
Effective Date: June 24, 2026
Tiger Labs SG Pte. Ltd. ("Tiger Labs", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA"). By using our website, you agree to the practices described in this policy.
We collect and use very little personal data. This policy is intended to be clear about the limited ways in which your data is handled.
Personal Data We Collect
We collect personal data in two ways:
Information you provide directly. If you contact us or sign up for our services, we collect the information you choose to give us, such as your name and email address.
Information collected automatically through cookies. When you browse our website, we collect limited technical and usage information through cookies and similar technologies, as described below.
We do not collect sensitive personal data, and we do not ask you to provide more information than is necessary.
Cookies and Similar Technologies
A cookie is a small text file placed on your device that allows a website to recognise your device and record information about how you interact with the site. We use the following categories of cookies:
Essential cookies. These are necessary for the website to function correctly, including core features such as security and accessibility. These cookies are required for the site to operate and cannot be switched off.
Performance and analytics cookies. These help us understand how visitors use our website so that we can improve it. We use Google Analytics for this purpose (see Disclosure of Personal Data below). The information collected is used in aggregate to understand site usage.
We do not use advertising or targeting cookies, and we do not use your data to deliver personalised advertising.
Your Consent
When you first visit our website, a cookie banner appears. Essential cookies are necessary for the site to function and are always active. For all non-essential cookies (such as performance and analytics cookies), we obtain your consent before they are placed on your device.
Through the banner and the linked settings, you may:
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Accept non-essential cookies;
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Reject non-essential cookies and allow only essential cookies; or
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Manage your preferences to enable or disable specific categories.
You may change your cookie preferences at any time through the cookie settings on our website, or by adjusting your browser settings to block or delete cookies. Disabling certain cookies may affect some features of the website.
How We Use Your Personal Data
We use the personal data we collect for the following limited purposes:
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to ensure the proper functioning and security of our website (essential cookies);
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to understand and improve how our website performs (performance and analytics cookies); and
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to respond to enquiries and provide the services you request from us.
We do not use your personal data for any purpose beyond those stated above without obtaining your consent.
Disclosure of Personal Data
We do not sell your personal data.
We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website. Google Analytics places cookies on your device and collects information such as your approximate location, device and browser type, and the pages you visit. This information is processed by Google on our behalf and may be stored on servers located outside Singapore.
Where personal data is transferred outside Singapore, we take reasonable steps to ensure it receives a standard of protection comparable to that required under the PDPA. In the case of Google Analytics, this protection is provided through Google's contractual data processing terms. You can review how Google handles data at Google's Privacy Policy.
Other than as described above, we do not disclose your personal data to third parties except where required to do so by law or by a competent authority.
Retention of Personal Data
We retain personal data only for as long as it is necessary for the purposes set out in this policy, after which it is deleted or anonymised.
Analytics data collected through Google Analytics is retained for 14 months, in accordance with our account settings. Information you provide to us directly is retained only for as long as needed to respond to your enquiry or provide the relevant service.
Your Rights Under the PDPA
You have the right to:
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access the personal data we hold about you;
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request that we correct any inaccurate or incomplete personal data; and
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withdraw your consent to our collection, use, or disclosure of your personal data at any time.
If you withdraw consent, we will cease the relevant processing within a reasonable time. Withdrawal does not affect the lawfulness of any processing carried out before your withdrawal, and it may limit your ability to use certain features of the website.
To exercise any of these rights, or if you have any questions about this policy, please contact us using the details below.
Contact
For any matters relating to your personal data or this Privacy Policy, please contact our data protection contact:
Tiger Labs SG Pte. Ltd.
195 Pearl's Hill Terrace, #03-39b,
Singapore 168976
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any updates will be posted on this page with a revised effective date. Where the changes are material, we will take reasonable steps to bring them to your attention.